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Avignon Tourisme is committed to making its website palace-of-the-popes.com accessible in accordance with article 47 of law n°2005-102 of February 11, 2005.

To this end, we are implementing the following strategy and actions:

  • upcoming completion of an RGAA compliance audit across the entire site,
  • implementation of an action plan to correct the identified non-conformities.

Compliance status

The site palace-of-the-popes.com does not comply with the general accessibility improvement framework (RGAA 4.1).

The compliance audit has not yet been carried out.

Inaccessible content

As the compliance audit has not yet been carried out, the precise list of non-compliant content is not yet available. 

However, it is likely that some elements have accessibility issues, including:

  • text alternatives for images and media,
  • color contrasts,
  • structuring of pages and titles,
  • keyboard navigation,
  • PDF documents and other downloadable files.

This section will be updated after the audit is completed.

Establishment of this accessibility statement

This statement was made on 29th August 2025 and will be updated after the audit is completed.

Feedback and contact

If you are unable to access any content or service, you may contact us to be directed to an accessible alternative or to obtain the content in another format.

Remedies

If you notice an accessibility defect preventing you from accessing content or functionality of the site, you report it to us and you are unable to obtain a response from us, you have the right to send your complaints or a request for referral to the Defender of Rights.

Information

As part of the work to upgrade the exterior lighting of the Palais des Papes, visitors will enter via the wooden staircase located to the right of the monument. from March 2nd to 18th inclusive.

Thank you for your understanding.

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